MissionTo develop, treat, and distribute quality water to meet the needs of Amherst residents and to do so through a user fee-based revenue system.
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Effective July 1, 2020 the current rates are as follows
Water: $4.20 per 100 cubic feet.
Sewer: $4.60 per 100 cubic feet of water used with a minimum quarterly charge of $11.25.
The Collector's Office and the Water Department would like to remind any residents who are left a card for a meter reading to either call in the reading or fill the reading in and mail back the card in a timely manner. This will avoid receiving an estimated bill.
If you have questions, call the Collector's Office at 413-259-3020.
For any sewer back ups, refer to the following:
Sewer Backup Procedure
Need help with your Septic System or connecting to Town Sewer?
Check out USDA Rural Development Single Family Housing Programs
Title 5 Septic System Expenditures Credit
Flushable Wipes and Clogging Sewer Systems
Sewer Facilities Plan 2011 Final
Sewer Facilities Plan 2004Sewer Facilities Plan - June 14, 2004 (pdf)- DRAFT
Wastewater Treatment Plant Process